BluIP Becomes the Latest Microsoft Operator Connect Provider – UC Today

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BluIP has been certified as a Microsoft Operator Connect Provider, through which it will provide new and existing customers with PSTN calling in Teams.

The cloud communications and AI solutions provider, BluIP, can utilise its membership to Microsoft’s program to help Teams’ users expand their calling options beyond the Teams platform to include any phone number worldwide, which it believes will drastically lower operational costs and enhance collaboration.

The Microsoft Operator Connect Accelerator Partner, AudioCodes, along with its AudioCodes Live Cloud platform, reportedly assisted BluIP to successfully complete the necessary review and testing processes to demonstrate its compatibility with Teams and meet Microsoft’s security and performance requirements.

In his reaction to the news of its certifcation to join the Operator Connect program, Armen Martirosyan, BluIP CEO, also referenced the assistance it had received from AudioCodes:  “We are excited to add the Microsoft Operator Connect solution to our robust cloud-based communication platform.

“BluIP has earned a reputation across the industries we serve as a leader in delivering reliable solutions with a deep commitment to white-glove customer care.

“Our partnership with AudioCodes helped us to offer our customers fast, easy, affordable deployment of the Operator Connect solution, with the additional peace of mind that Microsoft Certification brings.”

To coincide with its new membership, BluIP has launched a 30-day free trial of Operator Connect.

The trial offer makes moving to Operator Connect quick, easy, and “risk-free”, according to BluIP. It also includes the company’s year-round support and personalised approach to customers.

BluIP made a similar offer with its Enhanced Cloud Calling for Microsoft Teams solution around this time last year by making the app free for the first 100 users for 100 days.

Enhanced Cloud Calling for Microsoft Teams

BluIP offers a lengthy portfolio for customers to choose from, including cloud UCaaS, enhanced SIP trunking, BluIP Connect with Webex, an advanced call centre, a Cisco Webex Contact Centre, and various AIVA Connect solutions.

The company’s voice calling services for Teams have been available since 2018, at which time it launched a phone system for both Teams and Skype before Microsoft had fully formed its Teams telephony strategy.

Now, as an official Operator Connect provider, BluIP will gain greater exposure to its PSTN calling services as Microsoft directs its customers to it.

Key features of BluIP’s Enhanced Cloud Calling for Microsoft Teams includes an easy-to-use interface, advanced telephony features, a minimal downtime guarantee, consolidated billing, extension dialling to non-Teams users, and analogue device support.

The Enhanced Cloud Calling application provides a feature-rich calling experience with flexibility to adapt to different regions with limited connectivity, devices, and non-Teams users.

Lior Aldema, Chief Business Officer at AudioCodes, spoke about the benefits BluIP have gained by choosing to implement its Live Cloud platform: “We are thrilled that BluIP selected our Operator Connect Accelerator platform, AudioCodes Live Cloud, to provide their customers a wider variety of solutions for connecting to the Microsoft Teams Phone System.

“By facilitating fast onboarding to Operator Connect with enhanced user management tools, Live Cloud boosts the service provider’s value by delivering outstanding performance and reliability.”

Earlier this month, Microsoft also named Granite Telecommunications an official Microsoft Teams Operator Connect Partner.

Last year, UC Today reviewed BluIP’s Enhanced Cloud Calling for Microsoft Teams application, which concluded that if the solution were correctly integrated  it could eventually replace a company’s entire PBX system.

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