How 5G technology can improve productivity for SMEs in Ghana – Dr Andrews Ayiku writes – Citinewsroom

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 In recent years, technological advancements have had a tremendous impact on how firms run. 5G technology is the next generation of mobile networks, providing faster internet speeds, lower latency, and greater connectivity than 4G technology. With the deployment of 5G technology by the Ghanaian government in September 2024, small and medium-sized enterprises (SMEs) can increase productivity and acquire a competitive advantage in the market.

5G technology provides faster internet speeds, improved communication, lower latency, and better connectivity, all of which will tremendously benefit Ghana’s SMEs. The 5G technology can be a game changer, allowing them to increase productivity and obtain a competitive advantage in the market.

In this article, I will explore how 5G technology can boost productivity for SMEs in Ghana and provide six ways in which SMEs can leverage this technology to their advantage.

Faster Internet Speeds

One of the most significant advantages of 5G technology for Ghana’s SMEs is higher internet speeds. Small and medium-sized enterprises (SMEs) can use 5G to download and upload data, access cloud-based services, and stream films at lightning-fast speeds, making them more productive and effective. speedier internet speeds also allow SMEs to engage with team members in real-time, eliminating lag and delays, resulting in increased productivity and speedier decision-making processes.

Increased Connectivity

5G technology provides enhanced connection compared to previous generations of mobile networks, allowing Ghanaian SMEs to connect more devices and access more data than ever before. With 5G technology, SMEs can simply link IoT devices, sensors, and other smart devices to their network, allowing them to collect real-time data, monitor operations, and make educated decisions. Increased connectivity can also boost communication among team members, suppliers, and customers, resulting in more productivity and creativity.

Enhanced Mobile Workforce

5G technology helps Ghana’s SMEs to establish a more flexible and mobile workforce, allowing employees to work from anywhere at any time. With quicker internet connections and lower latency, employees may use their mobile devices to access company information, interact with colleagues, and collaborate on projects, enhancing productivity and efficiency. Enhanced mobile workforce capabilities enable SMEs to attract top talent from across the country and throughout the world, resulting in a more varied and inventive workforce.

Improved Customer Experience

With 5G technology, Ghanaian SMEs may improve the client experience by offering faster and more dependable services. With faster internet connections and lower latency, SMEs can reply to client inquiries faster, handle orders more efficiently, and deliver products and services on time. Improved customer experience can result in higher customer satisfaction, loyalty, and repeat business, enhancing SMEs’ productivity and profitability.

 Advanced Technologies

5G technology gives new opportunities for Ghanaian SMEs to use modern technologies like artificial intelligence, virtual reality, and augmented reality. With higher internet speeds, lower latency, and improved connectivity, SMEs may use these technologies to improve operations, increase customer engagement, and fuel innovation. By using innovative 5G technology, SMEs may stay ahead of the market, attract new clients, and boost productivity and profitability.

 Supply Chain Optimization

5G technology has the potential to transform supply chain management for Ghana’s SMEs by allowing for real-time tracking, monitoring, and optimization of logistical processes. Businesses can use 5G-enabled devices and sensors to track shipments, check inventory levels, and seamlessly coordinate with suppliers and distributors. This increased visibility and control over the supply chain can result in cost savings, faster delivery, and more customer satisfaction.


5G technology has enormous promise for increasing productivity among Ghana’s SMEs. In the digital age, organizations may promote growth, innovation, and competitiveness by embracing increased connection, remote working capabilities, IoT integration, AI-powered solutions, AR/VR experiences, and supply chain optimization.

As 5G networks develop across Ghana, SMEs must grab the opportunity to embrace this disruptive technology and open new avenues for success.


Dr Andrews Ayiku | Lecturer | SME Industry Coach |UPSA |

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