Tata Communications and Microsoft have partnered to empower voice calling in Teams for India-based enterprises.
The Tata Communications GlobalRapide platform facilitates seamless PSTN voice calls for Indian enterprise users and multinational companies operating in India. This service allows users to make and receive carrier-grade calls using Teams devices from any location worldwide, leveraging the Operator Connect platform.
Sriram Sampath, Vice President, Unified Communications & Collaboration at Tata Communications, said:
While businesses are expanding, the geographical borders are constantly shrinking with the power of collaboration tools. To make the most of these innovative tools, enterprises need a global partner with local expertise. Our collaboration with Microsoft on Operator Connect for Teams will further enhance workforce productivity and efficiency for enterprises, while helping them abide with the local regulations and compliance.”
The GlobalRapide platform provides a comprehensive managed services layer, overseeing the deployment, onboarding, and management of Teams, endpoint devices, and SBCs (session border controllers). It bolsters usability, security, and regulatory compliance, all within a unified platform. This streamlines Teams platform management, affording enterprises full control and visibility without incurring additional hardware costs.
Utilizing partnerships with over 700 mobile network operators spanning more than 190 countries, Tata Communications is well-placed to provide regulatory-compliant cloud calling and audio-conferencing capabilities. The GlobalRapide platform enhances fraud prevention measures and adheres closely to local market regulations, enabling businesses to securely engage and collaborate with their global value chains.
“We are pleased to partner with Tata Communications to help our customers extend their global footprint through Operator Connect for Teams,” added Shruti Bhatia, Country Head, Modern Work and Surface, India and South Asia at Microsoft. “This collaboration reflects our commitment to delivering greater efficiencies and productivity gains for businesses across India. Together, we are committed to help enterprises grow and scale – seamlessly, efficiently and securely.”
What Did Tata Get Up To Last Year?
In March, Tata released its “JAMVEE” cloud-based calling solution to boost employee experience and productivity.
JAMVEE offers users voice calling, messaging, and collaboration features and allows secure communications between colleagues on any Android, Windows, or iOS desktop device. The solution has been explicitly designed for frontline workers. It has a basic interface, allowing users to call, chat, and share voice recordings with co-workers in a Closed User Group (CUG).
In June, Tata acquired CPaaS provider Kaleyra in a $100m deal.
Kaleyra, a global omnichannel integrated communication services provider, provides targeted personalisation through different channels, including messaging, video, push notifications, e-mail and voice-based services, and chatbots. Kaleyra is especially strong in banking and financial services, retail, and digital commerce industries across the globe.
A Busy Week For Microsoft
Tata wasn’t the only business that Microsoft collaborated with to expand Teams cloud calling with in India.
New Teams Phone solutions are now generally available via Airtel, Tata, and Tata Tele Business Services. The new partner solutions afford Teams customers in India with provisioning, easy-to-manage solutions, local support and billing, full-featured calling, and compliance with local regulators.
Microsoft also introduced the Microsoft 365 Document Collaboration Partner Program to allow eligible platform providers to integrate Microsoft 365 apps. As a consequence, external platform users can share, edit, and co-author Microsoft 365 presentations, spreadsheets, and documents.
Lastly, Qualcomm recently said that the “next version” of Microsoft’s Windows software is anticipated to be released later this year, prompting speculation about whether it was a reference to Windows 12.
As first reported by PC Mag Australia, Cristiano Amon, CEO of Qualcomm, discussed the release schedule for the company’s ARM-based Snapdragon X Elite during a recent earnings call. Amon stressed that the product’s release would be tied to the “next version” of Microsoft‘s Windows service, which is set to be embedded with AI capabilities
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