Operator Connect and Conversation Intelligence: What’s in it For Service Providers? – UC Today

For several years now, Microsoft has been rapidly disrupting the communications and collaboration landscape. Harnessing the growing momentum of trends like remote and hybrid work, Microsoft Teams offers companies a way to unify and synchronise staff across multiple channels. However, even in a world of constantly evolving communication channels, from chat and SMS to video […]

5G UC evens the mobile communications playing field – TechTarget

5G is the latest cellular technology that’s taking the world by storm. The new wireless standard is an improvement over previous iterations, such as 4G LTE, in several key areas, which translates to more reliability, increased speed and decreased network latency from an end-user perspective. Carriers such as AT&T, T-Mobile and Verizon are busy rolling […]

Big UC News from Microsoft, G12 Communications, and Alcatel-Lucent Enterprise – UC Today

New Microsoft Teams App is Now Available, Microsoft Unveils AI-Powered Skills Service in Viva The new Microsoft Teams app is now generally available for Windows and Mac, providing users with the best client performance yet. It now has full feature parity for almost all features, including call queues, PSTN calling, and contextual search in chats […]

floLIVE & Kigen team-up with Protahub to provide local IoT cellular connectivity in Turkey – PR Newswire

LONDON, Oct. 11, 2023 /PRNewswire/ — floLIVE, the creator and owner of the world’s first and largest hyperlocal global cellular network and a leading provider of global connectivity and network services for IoT, and Kigen, a global security leader in IoT enablement via SIM, eSIM, and iSIM technology solutions, and Protahub, a new generation technology company […]

floLIVE & Kigen team-up with Protahub to provide local IoT cellular connectivity in Turkey – IoT Business News

floLIVE1, Kigen2, and Protahub3, have completed all necessary steps to provide local connectivity services in Turkey. floLIVE is now offering local cellular IoT connectivity in Turkey to its global customers, via a single global SKU. With its partner, Kigen, floLIVE has spent many months building the ecosystem and integrating the necessary systems and platforms to […]

Cyber Security: Why Telcos and Managed Service Providers Must Keep Data Breach Specialists Close at Hand – UC Today

It’s not if, it’s when. From innocent human error to bad actor criminality, a data breach is an inevitable consequence for communication technology vendors. This most-feared of events can wreak untold havoc on victims: monetary loss, reputational disaster, fines. Indeed, in the case of small businesses in particular, 60% of those who suffer a breach […]

Microsoft Unveils AI-Powered Skills Service in Viva – UC Today

Microsoft has launched a new AI-powered skills service in Microsoft Viva, as well as announcing the general availability of Viva Amplify. Entering private preview by the end of the year, Skills in Viva provides organisations with insights into workforce skills and gaps and personalised skills-based experiences for employees, HR, and business leaders via Microsoft 365 […]

Momentum Acquires G12 Communications to Boost UC Offerings – UC Today

Managed services and network solutions provider Momentum has acquired G12 Communications to strengthen its UC offerings. Momentum’s addition of G12’s services as a Seattle-based provider of voice-enabled and Operator Connect Microsoft Teams solutions will enhance its communications portfolio. The process will entail integrating G12’s leading executive talent while affirming its status as a leading voice-enablement […]

Commodity IoT providers fail to deliver on resilient connectivity – ComputerWeekly.com

Even though internet of things (IoT) devices see use in the mission-critical requirement of near-100% connectivity, companies are prepared to accept poor performance relative to the connectivity levels they can achieve, an outcome that is highly concerning, according to a report from Eseye. The global IoT connectivity services provider’s study focused on five different vertical […]