Visibility and Control are Key for Mastering Service Management – UC Today

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UC Today host David Dungay is joined by Mark Bunnell, COO, Nuwave.

Following on from our Service Management theme this May we speak to Mark about the success factors in the Service Management space, including:

  • The current Service Management landscape
  • The role of AI and ML in Service Management
  • Selecting vendors in the Service Management space

For more information, visit Nuwave.

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